Frequently Asked Questions
Here are answers to some of the most common questions about Wearown, our products, and our services.
How can I place an order?
You can place an order directly through our website by selecting your desired product, choosing size and quantity, and proceeding to checkout. Once confirmed, your order will be processed for delivery.
Do you offer Cash on Delivery (COD)?
Yes, Wearown offers Cash on Delivery across Pakistan for customer convenience.
How long does delivery take?
Delivery time varies depending on your location. Orders are usually delivered within a few working days after dispatch. Delays may occur due to courier services, weather, or public holidays.
Can I cancel my order?
Orders can only be cancelled if they have not been processed or dispatched. Once shipped, cancellation is not possible.
Do you offer returns or exchanges?
We only offer exchanges for damaged products. We do not offer returns or exchanges due to size issues. Please review product details and size information carefully before placing your order.
How do I request an exchange?
If your product is damaged, contact us on WhatsApp at +92 302 2125654 with your order details and images of the issue. Our team will respond within 24–48 hours.
What is the open allowed option?
If you select the open allowed option, you are allowed to check your parcel before accepting it. You must request this option before delivery by contacting us on WhatsApp.
How can I track my order?
Once your order is dispatched, tracking details (if available) will be shared so you can monitor your shipment.
What should I do if I receive a damaged item?
Please contact us immediately on WhatsApp with your order details and clear images of the product. We will assist you with an exchange request.
How can I contact Wearown?
You can reach us through:
Phone / WhatsApp: +92 302 2125654
Email: arkhalil1009@gmail.com